Answer
If no drivers are available when you request a hail, it usually means there are no drivers online nearby at that moment.
Availability can change quickly based on time, location, and demand.
Common Reasons No Drivers Are Available
Low driver availability in your area
High demand at certain times of day
Late-night or early-morning hours
Temporary connectivity or app issues
Location services not working properly
What You Can Do
Wait a few minutes and try again
Move to a more populated or well-lit area
Make sure location services are enabled
Restart the app and retry
Driver availability often changes within minutes.
Important Things to Know
VI Hail does not assign drivers manually
Drivers choose when they are available
Support cannot force driver availability
Need More Details?
For a deeper explanation, read:
? Why Drivers May Not Be Available
(links to Booking a Hail → Requesting a Hail)
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