Why Was My Hail Canceled?

Answer

A hail can be canceled by the hailer, the driver, or the system.
Most cancellations are temporary and do not result in charges.

Common Reasons a Hail Is Canceled

• You canceled the hail before it started

• A driver was unable to complete the hail

• No driver accepted the hail in time

• A wallet or authorization issue occurred

• App or connectivity issues interrupted the request

What to Do Next

1. Check Trips → Cancelled for details

2. Confirm your wallet balance

3. Wait a few minutes and try again

Availability and conditions can change quickly.

Need More Details?

For full explanations and step-by-step guidance, read:

? Why Was My Hail Canceled?
(links to Booking a Hail → Cancellations & Changes)