Are There Additional Fees or Charges?

Are There Extra Fees?

VI Hail does not add hidden or surprise fees to hails.
All pricing is calculated transparently by the app.

However, the final cost of a hail may vary based on how the hail is completed.

What Can Affect the Final Cost

While there are no hidden fees, the following may impact pricing:

• Distance traveled

• Time spent during the hail

• Traffic or delays

• Route changes or detours

• High demand periods

These factors affect the total fare, not additional line-item fees.

No Cash or Driver Fees

• Drivers do not collect cash

• Drivers do not add extra charges

• All pricing is handled automatically by the app

• Payment is completed through the VI Hail wallet

Viewing Your Fare Breakdown

To see your hail charges:

1. Open the VI Hail app

2. Tap Trips

3. Select Completed

4. View the receipt for the hail

Common Questions

Are there booking fees?
No. VI Hail does not add separate booking fees.

Are tolls or tips included?
Any applicable costs are reflected in the final fare shown in the app.

Can drivers add charges?
No. Drivers cannot modify pricing.

Help & Support

If you have questions about fees or pricing, contact support:

https://support.vihail.com