How Hail Pricing Works

Modified on Fri, 16 Jan at 6:40 AM

How VI Hail Pricing Works

VI Hail pricing is based on several factors that help match hailers with available drivers and ensure fair, transparent fares.

All pricing is calculated before a hail is authorized, and payment is completed through the VI Hail wallet.


What Affects the Cost of a Hail

The total cost of a hail may depend on:

  • Distance to your destination

  • Time and duration of the hail

  • Current demand and driver availability

  • Location and service area

Pricing may vary at different times of day or during high-demand periods.


Fare Estimates

Before requesting a hail:

  • The app provides an estimated fare

  • Your wallet balance is checked to authorize the hail

Final fares may vary slightly based on actual route or time.


Important Things to Know

  • All hails are cashless

  • Prices are calculated automatically by the app

  • Drivers do not set or change fares

  • Wallet funds are required before booking


Common Questions

Why does the price change sometimes?
Prices may vary due to demand, availability, or route changes.

Is the estimate the final price?
Estimates are close, but final pricing depends on the completed hail.

Can drivers change the price?
No. All pricing is handled by the app.


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Help & Support

If you have questions about pricing or fare calculations, contact support:

https://support.vihail.com

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