Managing Your Profile & Account Settings

Modified on Thu, 15 Jan at 8:45 PM

Accessing Account Settings

To access your account settings:

  1. Open the VI Hail app

  2. Tap the menu icon (☰) in the upper-left corner

  3. Tap your profile picture or default profile icon

This opens your profile and account settings.


Editing Your Profile

From your profile screen, you can:

  • Update your name

  • Add or change your profile photo

Keeping your profile information up to date helps drivers identify you and improves your hail experience.


Adding or Updating Your Email Address

You can add or update your email address from the profile settings.

Your email can be used for:

  • Account recovery

  • Support communication

  • Notifications (when applicable)


Creating or Changing Your Password

From the account settings, you can:

  • Create a password

  • Change your existing password

This adds an extra layer of security to your account.


Changing the App Language

The VI Hail app supports multiple languages.

To change the language:

  1. Open Menu (☰)

  2. Tap your profile

  3. Select Language

  4. Choose your preferred language

Language changes apply within the app after selection.


Logging Out of Your Account

To log out:

  1. Open Menu (☰)

  2. Tap your profile

  3. Select Log Out

Logging out is useful if you’re switching devices or troubleshooting issues.


Deleting Your Account

If you no longer wish to use VI Hail, you can delete your account from the app.

To delete your account:

  1. Open Menu (☰)

  2. Tap your profile

  3. Select Delete Account

  4. Confirm your request

⚠️ Important:
Deleting your account permanently removes your access and cannot be undone.


Common Questions

Can I change my profile later?
Yes. Profile details can be updated at any time.

What happens if I delete my account?
Your account will be permanently removed and cannot be recovered.

Why should I add an email address?
Adding an email helps with account recovery and support communication.


Help & Support

If you need help managing your account settings, visit:

https://support.vihail.com

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