Answer
A hail is a transportation request made through the VI Hail app.
When a hailer enters a destination and requests service, the app searches for a nearby driver. Once a driver accepts, the hail begins and takes the hailer to their destination.
How a Hail Works (Quick Overview)
The hailer enters a destination
A hail request is sent to nearby drivers
A driver accepts the hail
The driver picks up the hailer
The hail is completed and paid from the wallet
All hails are cashless and paid through the VI Hail wallet.
Important Things to Know
A hail is not a taxi street pickup
A hail must be requested through the app
Wallet funds are required before booking a hail
Pickup location is detected automatically
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